The following are the Terms & Conditions for Cardrona Alpine Resort and Treble Cone. Click the dropdown arrow next to each category for T&Cs information.
In these Terms & Conditions the following words have the following meaning:
“Cardrona” means Cardrona Alpine Resort Ltd.
Cardrona is a New Zealand owned company. The name that will appear on your receipt will be Cardrona Alpine Resort.
The period of operation for Cardrona summer season is nominally December 10, 2021 – April 3rd, 2022. The duration of the seasons will be subject to weather & market conditions & may vary from the above dates as a result. Cardrona offers no warranty in respect of the season opening, duration of the season, operating days &/or the number of lifts & facilities operating on any day or time.
All prices quoted on this website are in New Zealand dollars & are valid at the time of printing but subject to change without notice. Rates include GST.
PartPay is an externally owned & operated payment channel. When using PartPay, additional Terms & Conditions may apply, see the PartPay website for details.
Pass means Electronic RFID pass & the products associated with it.Purchasers of a Cardrona pass will be deemed to have accepted the following Terms & Conditions.
If COVID-19 travel restrictions and/or government-mandated health measures impact your ability to visit us and you’re unable to travel on another date, we will offer you a credit for Summer 22/23 or a refund.
From December 3, 2021, Cardrona requires all guests aged 12 years, 3 months and above to show their My Vaccine Pass. If you choose not to be vaccinated and you purchased your summer experience before December 3, please contact email@example.com to arrange a refund.If we need to shorten our season due to COVID-19 and you’re unable to visit on another date due to travel restrictions, we'll refund you on a pro-rata basis, based on the number of days you have used your pass.
21/22 summer season refund requests must be emailed to firstname.lastname@example.org by April 30, 2022. Refund/credit requests are not to be assumed and any requests received after this date will be at the discretion of Cardrona Resorts and/or RealNZ.
Any partial refund or credit value, where applicable, will be calculated on a pro-rata basis. Pro-rata value will be calculated at the equivalent cost of a regular season day/multi-day pass (or applicable product) for each day the product has already been used.In light of government-mandated health measures, Cardrona resorts may require guests to comply with any number of measures including but not limited to the wearing of face masks/coverings, NZ COVID Tracer app sign-in, capacity management/restrictions and any other measures required to limit the spread of COVID-19 or any other communicable illness.
Purchasers of a Cardrona pass will be deemed to have accepted the following Terms & Conditions:
A credit card number is required at the time of booking to secure your lesson.A phone number that you will be contactable on during your holiday is required at time of booking.Bookings are not confirmed until paid in full.Bookings can be rescheduled or refunded with no charge with more than 24hrs notice.
There will be no refunds if the booking is cancelled less than 2hrs before the scheduled start time, or in a “no show” situation.
Purchasers of a Cardrona Resorts pass and/or field users will be deemed to have accepted the following Terms & Conditions:
Lift Lane Use
Unused training & other booked items
Lift Lane Use
We're in an alpine environment and conditions can change quickly.
Our daily Snow Report is updated from around 6.30am each day and is the best source of information for current conditions, weather for the day, lift status and more.
We've been doing this since 1980, and Cardrona has a rich history. This is our Heart of Gold - read more about who we are and where we've come from by clicking the link below.