Contact Us

We're here to help! 

Can’t find what you’re looking for, or have any questions? Contact us by phone, email, or pop into one of our offices in Queenstown, Wanaka or on the mountain.

Guest service opening hours: 8am–5pm

Wanaka: 50 Cardrona Valley Road

10am–5pm, 7 days/week.

Queenstown: 37 Camp Street

7am–7pm, 7 days/week (winter only)

Cardrona Alpine Resort

Treble Cone

Getting to Cardrona

Have a look before you go!

As a start point, it always pays to check before you pack your car if chains are required on our Snow Report. It’s updated from around 6am daily, and it’ll let you


Specific departments

We're here to help!

If you’re in town, pop in & see us! We’re always happy to help in our Wānaka & Queenstown offices. If you make it all the way up the mountain we can also answer any questions in our on-mountain Ticket Office.

Group bookings
lost & found
Press relations
Après wanaka
ITC (Instructor Training)